Frequently Askable Questions
- Which forms of payment do you accept?
We only accept PayPal payments at this time.
- I couldn't finish my purchase at PayPal - do I have to re-register to finish paying?
No. Simply log in to your account choose "Invoices" on the right. You can then choose to pay any incomplete invoices.
- I need assistance completing my purchase!
We're sorry to hear that you're having difficulties. Please use the Contact Us page.
- How do I get support for Content Farmer Professional Edition?
For Content Farmer Pro%u2122 support, please use the support system at http://www.contentfarmerpro.com/support. If you do not get a response back within 1 business day, then send an email to support at teratask dot com and someone will try to get back to you as quickly as possible.
- I don't know either my username or the email I signed up with and need access to my account - How do I get it?
Please email support at teratask dot com with as much identifying information as possible and we will help you to reset your password.
- How can I get a quote on a custom project?
Please send an email to support at teratask dot com and someone will get back to you as soon as possible.
We are currently swamped with projects and are not accepting new clients at this time. Feel free to contact us to get on the list for future projects and thanks, in advance, for considering TeraTask Technologies, LLC.
- How do I get a refund on my Content Farmer purchase?
To obtain a refund during our 30 day unconditional money back guarantee period, please email support at teratask dot com and your refund will be processed within 1 business day. There are no exceptions to the 30 day period.
- Someone Paid TeraTask Technologies, LLC Using My Account Against My Will - How do I get the charges reversed?
Please email support at teratask dot com and someone will reverse your charges as soon as possible.
- I'm unable to pay via PayPal. Do you accept another payment method?
The only other acceptable payment method is via a check drawn on a US bank using US funds. If you wish to use this method, please email support at teratask dot com.
- Can I pay in installments?
No. Sorry.
- Are you interested in a joint venture or other cool ideas on making money by working together?
We may be - let's talk. Send us an email at support at teratask dot com and someone will get back to you. Please provide a detailed description of your partnership idea.
- I sent in a support request 10 minutes ago and you still haven't responded! I demand help now!
We totally understand you're frustration and will try to get to you as quickly as possible. Remember that we do hold regular business hours and have a few holidays we take off (see our About Us page for details). Even then, however, we try to get you help in a reasonable amount of time based on the priority of the issue and whether we happen to have had something to do that weekend other than sit in front of our computers. Be assured that we will respond to you as quickly as possible. If, however, we have not responded to you within 1 business day, then please send a friendly inquiry to support at teratask dot com asking if we lost your email and someone will get on it as soon as possible.
- How, exactly, do I sign up for an affiliate account? I can only figure out how to sign up for a normal account.
We do not currently offer an affiliate program
- Where can I get your captcha code?
This code was modified from some publicly-available code. Please see here for more details.